Set a budget. It stops itself.
$312of $500
When the budget or use limit runs out, the campaign switches to Exhausted.NewThe promotions engine is here
Run BOGO, happy hours, free delivery, and first-order offers with real limits and budgets. Add a points program on top. Every channel honors both automatically.
Automatic or by codeLimits & budgetsOnline · Kiosk · Counter
CAMPAIGNS4 running
$0Free deliveryLiveOnline orders over $30
−$5Welcome offerLiveFirst order · code WELCOME5
BOGOBowl buddiesLive2nd bowl 50% off · all channels
Maya R.312 pts+18
Spend $6.00 more for free delivery
BOGO 50% offHappy hour −20%Free delivery over $30First order −$5$3 off orders $25+Free cookie with any bowl15% off catering10% off the delivery fee
Promotions engineLaunch a promo
Launch a promo
in a minute.
Start from a template, set the reward and conditions, and cap it. Every cart that qualifies gets it, whether it comes from online, the kiosk, or the counter.
Built from a template
BOGO
PROMOTIONBowl buddies
Live- Reward
- Buy 1, get 1 at 50% off
- Applies to
- Category · Bowls
- When & where
- Limits
- Per customer / day1Per order1Total budget$500
- Applied
- Automatically when the cart qualifies
- Stacking
- Not with rewards
GUEST CARTKiosk · Dine-in
- Spicy tuna bowlEligible$14.50
- Green goddess bowlEligible$12.00
- Iced matcha$5.75
Subtotal$32.25
BOGO · 2nd bowl 50% off−$6.00
Total$26.25
Always know where a campaign stands. Every promotion shows its status and has its own report, and discount costs show up in your analytics.
- Scheduled
Waiting for its start date or time window.
- Live
Applying to qualifying carts right now.
- Paused
Switched off by you, and easy to resume.
- Expired
Past its end date.
- Exhausted
Hit its use limit or budget.
Points & rewardsTurn guests into
Turn guests into
regulars.
A points program that works the same online, at the kiosk, and at the counter. Guests always know what they have and what’s next.
- 01 · EarnORDER #1051$18.40Paid · linked to Maya R.+18 pts
Points on every paid order.
You set the rate, like 1 point per dollar, and whether guests earn before or after discounts.
- 02 · UnlockFree latte unlocked
Rewards worth coming back for.
Free items, dollars off, or percent off, each with its own points cost and rules.
- 03 · RedeemOat latte$4.75Free latte · 100 pts−$4.75
Redeemed right at checkout.
Online, at the kiosk, or at the counter. One reward per order, applied in a tap.
Signed in, points in view.
Guests sign in with a text code, see their balance, and apply an eligible reward right in the cart.
- One balance per guest across all three channels
- Balances belong to your restaurant, never pooled with anyone else’s
- Every point earned, redeemed, or reversed is on the guest’s profile
ControlGenerous to guests.
Generous to guests.
Easy on your margin.
Every reward and promotion comes with the controls to keep it profitable: limits, budgets, and a report that shows what it actually cost.
FREE ITEM REWARD
Decide what “free” covers.
Guests love a free latte. You decide whether the oat milk comes with it.
Free latte100 pts
- LatteItem
$4.75Free - Size · LargeRequired choice
$0.50$0.50 - Oat milkExtra
$0.75$0.75 - Extra shotExtra
$1.00$1.00
The drink is free. Every choice and extra is paid.Guest pays $2.25
Generous, not exploitable.
- Total uses500
- Per customer3
- Per customer, per day1
- Per order1
Your rate, your rules.
- Points per dollar1.0
- Earn on spendBeforeAfter discounts
- Fractional points
- Points expire
- Stack with promotions
See what every promo earns you.
Redemptions214Discount given$688
Illustrative numbers. Your campaigns report their own.
Five reward types
Percent off with a cap, dollars off, free items, free delivery, and buy-X-get-Y.
Time windows
Happy hours and lunch deals switch on and off by themselves, with start and end dates.
The right guests
Target first orders or returning guests, specific locations, channels, and order types.
“Spend $X more” nudges
Online guests see exactly how much more unlocks a deal, plus a list of current offers.
Points expiry
Optionally expire points so balances turn into visits, not liabilities.
Points ledger
Every point earned, redeemed, or reversed is on the guest’s profile.
One platform
Better together.
Every product shares one menu, one customer list, and one order stream.
FAQ
Questions, answered.
Straight answers about setup, pricing, and how the pieces fit together.
Ask us anythingWhat kinds of promotions can I run?
Percent off with an optional cap, dollars off, a free item, free delivery, or BOGO (buy X, get Y at a percent off). Apply it to the whole order, specific items or categories, or the delivery fee. Templates for happy hour, first-order offers, BOGO, and free delivery get you started.
Do guests need a promo code?
Only if you want one. A promotion can apply automatically when the cart qualifies, or only with a code. Online, guests also see an offers list and a “spend $X more” nudge when they’re close to a deal.
How do I stop a promotion from costing too much?
Cap total uses, uses per customer, per customer per day, and per order, or set a total budget. When a limit is reached, the campaign shows as Exhausted and stops applying. You can also pause it any time.
Can promotions and rewards be combined?
You decide. Each promotion sets whether it stacks with rewards or other promotions, and the rewards program has its own setting for combining with promotions. Guests can redeem one reward per order.
How do guests earn and redeem points?
Points are recorded on paid orders linked to a guest. Online, guests sign in. At the kiosk, they enter a phone number to earn and verify with a texted code to redeem. At the counter, staff attach the guest to the check and apply an eligible reward.
Can a free-item reward include extras?
Yes. Cover the base item only, include required choices, include all extras, or set an allowance for choices and extras.
Do points expire?
Only if you want them to. Points expiry is an optional program setting, along with the earning rate, rounding, fractional points, and whether guests earn before or after discounts.
Are points shared with other restaurants?
No. Your program and your guests’ balances belong to your restaurant. They’re never pooled with other restaurants on Order ’n Go.
Give them a reason
to come back.
We’ll set up your first promotion and points program with you, on your menu, in one call.
No marketplace commission on direct orders · Launch in days, not months